Hey there Skyleaders,
In this tutorial, we will tell you more about chat labels. 🎙️
Go to your Smart inbox and choose a conversation that you want to label.
Once you click on ''labels'', all the filters you have will appear in a drop-down menu. You can make as many labels as you want and need. You can also put more than one label on one lead.
! To create your first chat label, you need to have a conversation in your Smart inbox.
Labels are useful because you can connect them to webhooks. It can collect data for all the leads labeled “interested to learn more”, for example. That way you can make a database, whether CRM or google sheets, and make a campaign only for them. 🙌
To learn more about Webhooks, click here.
We hope this article was helpful!
Enjoy your Skylead experience! 🚀
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