Hey there Skyleaders,
In this tutorial, you will learn how to get the lead back to the original campaign or a different one and explain why these options are useful. ✔️
What is the benefit of returning the lead to a step of his original campaign? 🤔
It is usually best applied to the messaging part of your campaign - LinkedIn Messages, Connection Request Messages, InMails, or Emails, but you can get the lead back to the campaign If the lead replies to any of your messages, it will show in your Skylead Chat and you will have three options:
- Responding manually
- Responding through instant replies
- Getting the lead back to the campaign (in case you evaluate that it is fine to just proceed with whatever the next step would be for that lead)
You can get the lead back to the campaign in two ways:
- From the Campaign Tracking Dashboard
- From the Chat
Getting the Lead back to the campaign from the Leads List (Check leads) dashboard
When you click the “Get the Lead back to the Campaign” button, the following options will appear:
You can choose to get the lead back to any step. Of course, you should act depending on what the prospect responded to, what the previous step was and what would be the most logical progression of your flow.
Getting the Lead back to the campaign from the Smart Inbox
Getting the Lead back to the campaign from Smart Inbox might even be a more “convenient” option, as you can directly see what he or she replied to and decide what the next step should be.
As we mentioned before, in case you don’t decide to get the lead back to the campaign, you can reply to your lead’s message manually or use the instant replies in the bottom-left corner of your chat.
What is the benefit of returning the lead to a step of a different campaign? 🤔
Using this feature, you can also put the lead on a specific step of a different campaign. Let’s say you want to create a campaign only for positive replies, you can select the Lead who responded positively to your message and put him/her in a different campaign with the sequence design for only these kinds of responses.
We hope this tutorial was helpful!
Enjoy your Skylead experience! 🚀